The Motorola Wireless Canopy System
 
The Motorola Canopy™ Wireless Internet Platform is a broadband wireless communication system that supports high speed Internet access. It’s simply the best solution for providing high-speed wireless Internet to our customers. The Motorola Canopy™ system is a family of broadband wireless products that provide high-speed Internet access for residential and small/medium business customers.

The Canopy™ system is built
on two basic building blocks
    • Access Point (AP)
    • Subscriber Module (SM)
Access Point (AP)

The Access Point (AP) is a base station that incorporates between one and twelve transceivers. Each transceiver operates with a 60-degree directional antenna to provide coverage to one sector. Each AP transceiver delivers up to 6.5 Mbps of data through-put with connectivity to 200 subscribers. The system uses a Global Positioning System (GPS) receiver with interconnect board; this receiver is used to synchronize the transmissions of all APs to minimize interference between APs. The AP operates with a Radio Frequency (RF) bit rate of 10 Mbps and has a range of approximately ten miles. (2)

Subscriber Module (SM)

The Subscriber Module (SM) is the subscriber termination unit. It consists of a single transceiver that operates with a 60-degree antenna. A reflector assembly extends the range to 10 miles. SM synchronization and control is accomplished via the received AP signal. Once the SM is initialized, it scans the RF channels and automatically registers and authenticates with the appropriate AP. Each SM requires a Category 5 cable with DC power supplied to the SM through that same cable. The SM kit requires a separate 110 or 220V power supply (ACPS110 or ACPS220) and associated RJ45 connector to power the SM.

Router*
A wireless broadband router is provided as part of the Customer Premise Equipment (CPE). Up to four (4) computers can be connected to the router with an ethernet cable. Ethernet cable and connections to other than the primary computer is not included in the standard instalation. Access for more than four (4) computers will require an additional agreement and additional charges will apply.

The router accommodates a wireless network. Wireless network cards are not provided as part of the standard installation.

(2) Wireless system engineers proactively monitor the wireless system. A complex network management system is employed to maximize Internet connections for all users.


How it works

The wireless towers setting on the ridges are connected together either by hard-wired systems or wireless relays and connect to the Internet.

Castles field technicians install a Subscriber Module at your location and point it toward the tower location with the best line-of-sight and signal. The technician connects to the Module with a laptop and makes adjustments to get the strongest signal possible. Once that's done they run an indoor/outdoor Cat5 (Ethernet) cable along the exterior of the house (similar to a cable installation) and in through an exterior wall. There they terminate the cable with a modular connector/power supply. The power supply is plugged into a 110v wall outlet to power the Subscriber Module.

A pre-programmed router is set up and the Cat5 cable is connected to to the Inbound port on the back of the router. A power supply cord is connected to the router and it's then plugged into a 110v wall outlet. The technician connects to the router and goes through a series of steps to authenticate the connection and validate connection speed and throughput. At that point Internet access is confirmed and the physical installation is almost complete.

The technician connects a shorter Cat5 cable to one of the ports on the back of the router (there are 4 total) and the other end to the network card installed in your computer or laptop. The computer is set up for access to the Internet by the technician and that completes the installation.

Additional connections and wireless access

The router supplied is wireless and allows up to 4 computers to connect directly to the router with Cat5 (Ethernet) cables. These cables can  be purchased at many retail outlets. The standard service package allows up to 4 simultaneous connections to the system. If you require additional connections - it's $55 per additional 4 connections. The router supplied is also a wireless router and the wireless feature is enabled when requested by the customer.  A WEP security code is created and the customer is provided that code for wireless access to the system.

The customer is responsible for the purchase/installation of any wireless device and also for configuring additional computers for Internet access. Castles technicians will not install internal devices but will, at an additional cost, configure other computers for Internet access. The field technicians are not allowed to go further than configuring the computer for Internet access. Support for email is provided by the Castles Support Team toll free at 877-205-5246.

Installation Options

Standard installation includes the exterior equipment and Castles retains ownership of that equipment. The wireless router is provided and the warranty is directly with the manufacturer. Standard installation includes up to 100 feet of cable from the Subscriber Module to the router. Field technicians do not do attic or under floor crawls to complete the installation.  Standard installations penetrate the exterior wall and the cable is run through the wall to the interior. If the homeowner wishes to have the cable in the attic or under the floor, the homeowner can install a conduit with a pull cord.

In some rural locations line-of-sight is blocked at the home by trees, hills or other structures. If you have line-of-sight from another point on the property and within 300 cable feet of the modem, we can complete and installation. A technician will mark the spot for the homeowner - who would then install a 4x4 wood post in concrete at that location. The homeowner would also provide a trench and conduit back to the home for the cable
.

Minimum System Requirements

Operating Systems
:
Windows 2000/XP

Mac OS X

Windows XP recommendedEngineer

Processor Speed:
Pentium 3 (or comparable)
Pentium 4 recommended

RAM Memory:
128 MB minimum
512+ MB recommended

Web Browser:
Internet Explorer
6
Netscape 7+
Opera 7+
Mozilla 1.6+
Firefox 1.0
Internet Explorer 6 recommended





P.O. Box 2368

Vacaville, CA  95696

(707) 455-3401

 



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